Shipping policy

Outleted Shipping Policy

Last Updated: [August 15, 2025]

1. Order Processing

• Timeframe: 1 business day (excludes weekends/holidays)

• Confirmation: Immediate order confirmation email

• Tracking: Sent via email once shipped

2. Shipping Methods & Delivery

Domestic (UK):

• Standard: 1-3 business days (Royal Mail/Yodel)

International:

• Standard: 1-7 business days (varies by customs)

• Carriers: DHL, FedEx, UPS, or local postal services

3. Shipping Costs

• Calculated at checkout

• Free shipping promotions marked clearly

4. Order Tracking

• Tracking number emailed within 24hrs of dispatch

• Contact support@outleted.com if not received

5. International Orders

• No control over customs delays

6. Address & Delivery Issues

• Incorrect Addresses: Notify us immediately

• Lost/Damaged Packages: Email support with:
  ✓ Order number
  ✓ Photo evidence (if damaged)

Contact Our Shipping Team

• Email: support@outleted.com
• Phone: +44 7414 644487
• Business Address: 182 High Street North, London, E6 2JA, UK