With all the new EVs on the market, it’s time to get into the car maintenance game, says GM’s chief maintenance officer.
In an interview with Automotive News, Craig Pare, director of maintenance for GMC, said the automaker is working to provide maintenance guides that help customers understand how to manage the vehicle, but said the guidelines will evolve over time.
“We know it’s a complex task,” he said.
“We want to keep our customers happy and help them make the best decisions possible.
The goal is to make sure they’re always getting the best car care for their needs.”
The guidelines aim to help GMC’s 1.4 million customers understand the risks and benefits of car maintenance and make the right decisions for their vehicles.
They also help customers identify areas of concern, such as how often they should check engine oil, when to replace the brakes, and how to maintain key features such as the stereo system.GMC says it wants to be as accessible to its customers as possible, with a mobile app that allows customers to download and upload information on a vehicle and its maintenance history.
It’s also using the data to develop new maintenance guides.
“One of the things that we are really excited about with the app is the data is very easily accessible, and we have a database of thousands of cars in the United States and around the world,” Pare said.
He added that GMC has invested a lot of time and money into building a robust database of the cars that have been inspected and maintained.
“So we have been working on this app for the last six months,” he added.
“In the last year we have had about 50,000 inspections and maintenance records.
We have more than 2,500 vehicle records from the United Kingdom and the United Arab Emirates.”
Pare said the goal is for the app to provide information on every vehicle’s history so that the automakers can help customers make the most informed decisions about maintenance.
The app will also provide a tool for consumers to track how much money is owed and how much the company is expected to pay, he said, and will include tips for the proper way to collect payments.GM says it’s also working to create a free service that will help its customers make informed decisions when it comes to vehicle maintenance.
A service called CarCheck is currently available on the GM app.
“You will see the app, you will be able to check the mileage, and you can choose your preferred service,” Paren said.
The service will offer a number of tips and recommendations, including to avoid vehicle recalls and to keep a close eye on what your vehicle is being inspected for.
“It will help you make sure that you’re not going to have a problem with any of the major issues that you might be encountering,” he noted.
Pare’s comments come as the auto industry is on the cusp of a big upgrade in the way cars are maintained.
In addition to the expected arrival of electric vehicles, GM and other automakers are also preparing to introduce more sophisticated and autonomous features that will make the vehicles less dependent on human intervention.
The company is also testing self-driving technology, which is being used in the Chevy Bolt EV, and the company’s new Focus SUV is expected soon to make a similar leap to autonomous driving.GM has also launched a free app that will allow customers to track car maintenance status and also provides advice on vehicle safety, repair costs, and other maintenance topics.