Privacy policy
Last Updated: November 7, 2025
This Privacy Policy explains how Outleted (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit outleted.com (the “Site”), make a purchase, use our services, or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” refers to any user of our Services, including customers, visitors, or individuals whose personal information we collect.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. Any updates will be posted on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice.
How We Collect and Use Personal Information
We collect personal information to operate our business, provide our Services, fulfill orders, communicate with customers, comply with legal obligations, and improve our website and offerings.
The type of information we collect depends on how you interact with our Services.
Personal Information We Collect
Information You Provide Directly
When you use our Services, you may provide personal information including:
Contact details: name, email address, phone number, billing and shipping address
Order information: products purchased, payment confirmation, delivery details
Account information: username, password, and account preferences
Customer support communications: messages or inquiries you send to us
You may choose not to provide certain information; however, this may limit your ability to use some features of the Services.
Information Collected Automatically
When you visit or use our Site, we may automatically collect certain information (“Usage Data”) using cookies and similar technologies, including:
IP address
Device and browser information
Network connection details
Pages viewed and interactions with the Site
This data helps us understand how our Site is used and improve performance and user experience.
Information from Third Parties
We may receive personal information from trusted third parties, such as:
Payment processors that securely process your transactions
Shipping and fulfillment partners
Analytics and advertising providers (e.g., traffic measurement, ad performance)
Any information obtained from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use personal information to:
Process payments and orders
Deliver products
Manage customer accounts
Handle returns, refunds, and exchanges
Provide customer support
Marketing & Advertising (Google Merchant Center Compliant)
With your consent or where legally permitted, we may use personal information to:
Send promotional communications
Display relevant advertisements
Measure advertising performance
We do not sell personal data. Advertising data is used only to promote our products and improve marketing effectiveness in compliance with Google Merchant Center policies.
Security & Fraud Prevention
We use personal information to:
Detect and prevent fraud or unauthorized activity
Protect the security of our Services
Enforce our terms and policies
You are responsible for keeping your account credentials secure.
Service Improvement & Communication
We use personal information to:
Respond to inquiries
Improve website functionality
Maintain our relationship with customers
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enable essential website functionality
Analyze website traffic
Support advertising and remarketing
You can manage cookies through your browser settings. Disabling cookies may affect site functionality.
We recognize Global Privacy Control (GPC) signals where legally required and treat them as valid opt-out requests for targeted advertising.
How We Share Personal Information
We may share personal information with:
Payment processors
Shipping and fulfillment partners
IT, hosting, and analytics providers
Marketing and advertising partners (with consent where required)
Legal authorities when required by law
Affiliates within our corporate group
We do not share sensitive personal information for profiling or inference purposes.
Third-Party Websites & Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing personal information.
Children’s Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted upon request.
Data Security & Retention
We implement reasonable technical and organizational safeguards to protect personal information. However, no system is completely secure.
We retain personal information only as long as necessary to:
Provide Services
Comply with legal obligations
Resolve disputes
Enforce agreements
Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request correction or deletion
Request data portability
Object to or restrict processing
Opt out of targeted advertising
Withdraw consent
We may need to verify your identity before fulfilling requests. We will not discriminate against you for exercising your rights.
Complaints
If you have concerns about how we process personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Data Transfers
Your personal information may be transferred and processed outside your country. Where required, we rely on approved legal safeguards such as Standard Contractual Clauses to protect your data.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: support@outleted.com
Address:
182 High Street North
London, ENG, E6 2JA
United Kingdom
For data protection purposes, Outleted is the data controller of your personal information.
